• We have a passion for growing special plants and strive to deliver top quality choice plants to our customers.
• The sizes of the plants offered are indicated in the descriptions of the products.
• All plants supplied are well grown and free of pests and diseases.
• Plants will be sent bare root

• Please check your country’s import regulations before placing an order, Phyto-sanitary certificates are required for almost all foreign countries.
• In the case of the United Kingdom, the European Union, Japan, Korea, Singapore and Taiwan we obtain open Phyto-sanitary certificates which are accepted by authorities in the relevant regions.
• In most other countries import permits must be obtained from the local Department of Agriculture or a similar department.
• We can obtain phyto’s for customers in the USA if the order is for 12 plants or less. If the order is for more than 12 plants an import permit from the US Department of Agriculture is required.
• The cost of a Phyto-sanitary certificate is $22.00 per order independent of the number of plants.

• The plants we offer are well cleaned (and washed for export) before being safely wrapped and packed with care.

South African Customers:

• We make use of two main services: Counter to counter (PostNet) or door to door (The Courier Guy). For shipments less than 5kg, the cost will be R120.
• Plants will be lifted from their pots and cleaned for packing. For customers living in Pretoria, you can also choose to collect your plants on scheduled dates.

International Customers:

• Shipping costs vary according to different destinations, please see in your cart what the shipping cost will be for parcels less than 1kg in weight.
• Orders are sent with the courier company, Mailwise Global or by EMS.
• Mailwise is a very reliable service, shipments are sent by air to the United Kingdom from which the parcels are redirected to their destinations.
• A tracking number will be sent to you as soon as possible, tracking numbers for EMS parcels are available immediately, in the case of Mailwise shipments, tracking numbers can only be supplied when parcels are redirected from the UK.
• Delivery to most regions takes between one and three weeks. Healthy, well-grown plants are able to adapt after this period.

• Prices are given in US Dollars and exclude postage, and phyto-sanitary certificates.
• Payment can be made by PayPal or by using your credit card.
• Choose your preferred payment option, we will send you an invoice including postage and phyto certificate cost as well as information on how to pay by PayPal or securely by Credit card. If you choose Paypal the cost of the plants will be debited to your account immediately.

• Because of the fact that we have no control over the shipment after leaving our country, we cannot take responsibility for delays or other problems at customs or the postal systems in the country of destination.

• South African customers are welcome to order from our website, we deliver plants by Postnet in South Africa, the cost is R99 per order.
• No phyto-sanitary costs are involved for orders from South Africa.
• We will send you the total due in Rand, payment can then be made by Credit Card, EFT or by using PayPal, please use your order number or name as reference.
• We make use of Postnet for the dispatching of orders at a cost of R99.00 for a parcel up to 5kg. This is the fastest most economical way to receive your plants, taking 2 to 4 days to most destinations.
• For customers living in the Gauteng area, the collection of your parcel at Gariep Plants can be arranged a few days in advance.